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Terms of Service

Last Updated: July 13, 2025

Welcome to Yarn! These Terms of Service ("Terms") are a legally binding agreement between you and Alcove Computer ("Alcove," "we," "us," or "our"). They govern your access to and use of Yarn (the "App" or "Service"), including any mobile or desktop applications, websites, content, and services provided in connection with Yarn. By using Yarn, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account or using Yarn, you confirm that you accept these Terms and will comply with them. If you are under the age of majority in your jurisdiction, you may use Yarn only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated through the App, our website, or email at least 30 days before they take effect. Your continued use of Yarn after the effective date constitutes acceptance of the revised Terms.

3. Permitted Uses and Prohibited Conduct

Use Yarn only for lawful purposes and as these Terms allow. You agree not to:

  • engage in illegal or harmful activity
  • attempt to gain unauthorized access to Yarn or our systems
  • decompile, reverse engineer, or create derivative works based on Yarn (except where permitted by law)
  • transmit unlawful, infringing, or obscene content
  • interfere with or disrupt the Service
  • bypass security or access controls
  • assist others in doing any of the foregoing

We may suspend or terminate your account for violations.

4. System Permissions and App Functionality

To use Yarn's core features, you must grant certain device permissions:

  • Screen Time/App Usage Access: Required to monitor and block apps
  • Notification Access: Required to send unlock reminders and prompts
  • Microphone Access (optional): Required only if you choose to use voice journaling

You understand that:

  • Denying or revoking these permissions may prevent Yarn from functioning properly
  • You are responsible for maintaining access to critical apps (emergency services, medical apps, work-critical apps) when setting up app blocks
  • Yarn cannot guarantee 100% blocking effectiveness due to OS limitations or workarounds
  • You should not rely on Yarn as the sole method for restricting access where safety is concerned (e.g., parental controls)

5. Eligibility; Accounts

5.1. Eligibility

To be eligible to use the Service, you must be at least 13 years of age. Minors under the age of majority in their jurisdiction but that are at least 13 years of age are only permitted to use the Service if the minor's parent or guardian accepts these Terms of Service on the minor's behalf prior to use of the Service. Children under the age of 13 are not permitted to use the Service. Parents and guardians who allow minors to use Yarn should be aware that the Service includes AI-generated journaling prompts and app-blocking features that may limit access to other applications.

5.2. Account

As part of the registration process, you must provide us with accurate and complete information to allow us to create, verify, and maintain your account ("Account"). You are responsible for maintaining the confidentiality of your password and Account details, and are fully responsible for any and all activities that occur under your Account. You agree to immediately notify the Company of any unauthorized use of your Account or any other breach of security. By providing your mobile telephone number or email address, you agree that we may communicate with you via text messages or other electronic means to your mobile device, provided that we obtain your consent where we are legally required to do so.

6. User Content and Intellectual Property

Yarn Content

The Service and all content we provide (software, design, text, graphics, logos, etc.) are owned by Alcove or our licensors and are protected by intellectual-property laws. All rights not expressly granted are reserved.

Your Content

You retain ownership of the journal entries and any other content you input into Yarn ("User Content"). You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, and transmit your User Content solely to operate, maintain, and improve the Service. This license ends when you delete the content or your account (subject to backup retention and legal requirements described in the Privacy Policy).

Voice Recordings

If you choose to use voice journaling, you grant us permission to record, process, and transcribe your audio. Voice recordings are converted to text and the original audio files are deleted after transcription (unless you've enabled audio backup in settings). We use industry-standard speech-to-text services for transcription, which may involve third-party processors subject to our Privacy Policy.

No-Training Promise

We will not use your conversations, journal entries, or other personal content to train our AI models, nor will we share that content with third parties for advertising or other commercial purposes.

Feedback

Any suggestions, ideas, or feedback you provide may be used by us without obligation or compensation to you.

7. Privacy

Your use of Yarn is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

8. Security

We implement technical and organizational measures to protect Yarn and your data, but no system is perfectly secure. You use the Service at your own risk and are responsible for keeping your account secure.

9. Subscriptions and Payments

Yarn offers a free tier and an optional paid subscription ("Yarn Pro"). Pricing, billing cycles, cancellation, refunds, and "Restore Purchases" requirements are disclosed in-app (and on the relevant store pages). Subscriptions auto-renew unless canceled before the end of the current term. Refunds for purchases made through the Apple App Store or Google Play must be requested from those stores. For any direct purchases (if offered), our separate refund terms apply.

10. Termination

You may stop using Yarn at any time and may delete your account in the App. We may suspend or terminate your access for violations of these Terms, legal requirements, fraud, nonpayment, or prolonged inactivity. On termination, your right to use the Service ends immediately. Provisions of these Terms that by their nature should survive termination will continue to apply.

11. Disclaimer of Warranties (Including AI Disclaimers)

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR THAT IT WILL MEET YOUR REQUIREMENTS.

YARN IS AN AI-POWERED SERVICE AND MAY GENERATE RESPONSES THAT ARE INCORRECT, INCOMPLETE, MISLEADING, OR INAPPROPRIATE. YOU AGREE YOU WILL NOT RELY ON ANY AI-GENERATED OUTPUT FOR CRITICAL DECISIONS (INCLUDING BUT NOT LIMITED TO HEALTH, LEGAL, FINANCIAL, OR SAFETY DECISIONS). YOU USE AI-GENERATED CONTENT AT YOUR OWN RISK.

VOICE TRANSCRIPTION ACCURACY. IF YOU USE VOICE JOURNALING, WE DO NOT GUARANTEE THE ACCURACY OF SPEECH-TO-TEXT TRANSCRIPTION. TRANSCRIPTION ERRORS MAY OCCUR DUE TO BACKGROUND NOISE, ACCENTS, TECHNICAL ISSUES, OR OTHER FACTORS.

Mental Health and Professional Advice Disclaimer

YARN IS NOT A LICENSED THERAPIST, COUNSELOR, OR HEALTHCARE PROVIDER. THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE, MENTAL HEALTH COUNSELING, THERAPY, OR PSYCHOLOGICAL SERVICES. THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MENTAL HEALTH TREATMENT.

NO THERAPEUTIC RELATIONSHIP IS CREATED THROUGH USE OF YARN. THE AI-GENERATED JOURNAL PROMPTS ARE FOR SELF-REFLECTION AND ENTERTAINMENT PURPOSES ONLY.

EMERGENCY NOTICE: IF YOU ARE EXPERIENCING THOUGHTS OF SELF-HARM OR SUICIDE, DO NOT RELY ON THIS SERVICE. INSTEAD, PLEASE IMMEDIATELY:

  • CONTACT THE 988 SUICIDE AND CRISIS LIFELINE (US)
  • CALL EMERGENCY SERVICES (911 IN THE US)
  • GO TO THE NEAREST EMERGENCY ROOM
  • FOR INTERNATIONAL USERS, CONTACT YOUR LOCAL CRISIS HOTLINE

ALWAYS SEEK PROFESSIONAL HELP FOR MENTAL HEALTH CONCERNS. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU EXPERIENCED THROUGH YARN.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALCOVE COMPUTER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

WITHOUT LIMITING THE FOREGOING, WE ARE NOT RESPONSIBLE FOR (AND YOU AGREE WE HAVE NO LIABILITY FOR):

  • inability to access apps or features due to focus shields, bedtime/daytime blocks, or other distraction controls
  • false positives or false negatives in any detection, classification, or prompting features (including ai-generated prompts or blocks)
  • any consequences of app blocking or unblocking (including missed calls, deadlines, or notifications)
  • the accuracy, completeness, or timeliness of screen-time or usage data (os limitations, permission changes, offline mode, or sync delays may affect stats)
  • the availability, functionality, or effectiveness of any "skip," "snooze," or override features
  • loss or corruption of journal entries, including voice recordings or transcriptions
  • inability to access emergency services or critical apps due to blocking features
  • any decisions or actions taken based on AI-generated journal prompts or insights

IN NO EVENT WILL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE CLAIM AROSE, OR (B) USD $50. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Severability

If any provision of these Terms is found to be unenforceable, that provision will be severed from these Terms and will not affect the validity and enforceability of any remaining provisions.

14. Indemnification

You agree to indemnify, defend, and hold harmless Alcove Computer and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any law or third-party right.

15. Force Majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes not limited to that party's own employees, internet or utility failures, government actions, pandemics, or acts of third parties. The affected party will use commercially reasonable efforts to mitigate the impact and resume performance as soon as practicable.

16. App Platforms (Third-Party App Stores)

If you downloaded Yarn through a third-party app store (e.g., Apple App Store or Google Play), you must also comply with that store's terms. The store provider is a third-party beneficiary of these Terms and may enforce them. The store is not responsible for providing maintenance or support for Yarn.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware and, where applicable, the federal laws of the United States, without regard to conflict-of-law principles. You agree that any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in New Castle County, Delaware. You consent to the personal jurisdiction of and venue in such courts.

18. Miscellaneous

These Terms (together with the Privacy Policy and any additional terms we present for specific features) constitute the entire agreement between you and us regarding Yarn and supersede any prior agreements. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Section headings are for convenience only. Except as stated in Section 16, there are no third-party beneficiaries.

19. Contact Information

Email: ash@alcovecomputer.com

Mailing Address:
Alcove Computer Company
131 Continental Dr, Suite 305
Newark, DE 19713, USA

© 2025 Alcove Computer Company. All rights reserved.

Yarn is a product of Alcove Computer Company, a Delaware corporation.